SchoolSe
Answers before the school bell
Common questions from parents, drivers, and schools.
No. Parents only see live location while the driver is actively sharing a trip and the connection is active.
Drivers create an invite code. Parents enter that code on the Connect page in the parent portal.
Parents, drivers, and schools can use dedicated web portals on phone or desktop. You can also install SchoolSe as a PWA. Drivers and apps can use the Sanctum API.
Live map, children and stops, geofence alerts, chat with photos/voice, announcements, SOS, trip history, support tickets, privacy export/delete, and settings.
Live trips (with offline ping queue), invites, parent groups, schedules and stops, attendance, broadcasts, chat, SOS, KYC document uploads, and support.
Schools register on a separate portal, invite parent and driver accounts by email, then manage members, roster, live trips, history, and settings.
Yes during early access — parent, driver, and school portals are free. Platform admins can mark users or schools as paid when billing begins.
A panic action that notifies connected parties and admins. Optional media and SMS/email escalation are supported. Admins resolve incidents in the ops portal.
Yes. Settings include download-my-data and account deletion for privacy.
Use in-app support tickets or the Contact page — tell us whether you are a parent, driver, or school.
Still stuck?
Send a note on the Contact page and we will follow up.